1 Who We Are

DentalNightGuard.com is operated by Columbia Publishing LLC, a Wyoming-registered company. Our mailing address is 1244 East Ave, Berwyn, IL 60402, United States. You can contact us at support@dentalnightguard.com or (708) 769-9113.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at dentalnightguard.com or place an order with us.

2 Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name, email address, phone number, and mailing address when you place an order
• Payment information — processed securely through Shopify Payments or PayPal, we do not store your full card details
• Dental impression kit delivery address
• Order history and communications with our customer support team
• Device information, IP address, browser type, and pages visited (via cookies and analytics tools)
• Information you voluntarily provide in contact forms or emails

3 How We Use Your Information

We use the information we collect to:

• Process and fulfill your order including shipping the impression kit and finished guard
• Communicate with you about your order status, tracking, and delivery
• Respond to customer service inquiries and support requests
• Send order confirmation emails and shipping notifications
• Improve our website, products, and customer experience
• Comply with legal obligations
• Prevent fraud and protect the security of our website

With your consent, we may also send you marketing emails about new products or promotions. You can unsubscribe at any time using the link in any marketing email.

4 Sharing Your Information

We do not sell your personal information. We may share your information with the following trusted third parties only as necessary to operate our business:

• Shopify — our ecommerce platform for processing orders and payments
• Our dental laboratory partner — for fabricating your custom night guard from your impressions
• Shipping carriers (USPS) — for delivering your impression kit and finished guard
• Google Analytics — for understanding how visitors use our website (anonymized data)
• Payment processors (Shopify Payments, PayPal) — for processing transactions securely

All third parties we work with are required to handle your information in accordance with applicable privacy laws.

5 Cookies and Tracking

Our website uses cookies — small text files stored on your device — to improve your experience and help us understand how visitors use our site. We use the following types of cookies:

• Essential cookies — required for the website and shopping cart to function
• Analytics cookies — help us understand traffic and improve our site (Google Analytics)
• Marketing cookies — used to show relevant advertising if you have consented

You can control cookies through your browser settings. Disabling essential cookies may affect your ability to complete a purchase.

6 Data Security

We take reasonable precautions to protect your personal information. Our website uses SSL encryption (HTTPS) for all data transmission. Payment processing is handled by PCI-compliant payment processors and we do not store full credit card numbers.

No method of transmission over the internet is 100% secure. While we use commercially reasonable means to protect your information, we cannot guarantee absolute security.

7 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability (receive your data in a portable format)

To exercise any of these rights, contact us at support@dentalnightguard.com. We will respond within 30 days.

8 Children's Privacy

Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

9 Data Retention

We retain your personal information for as long as necessary to fulfill your order, provide customer support, and comply with our legal obligations. Order records are typically retained for 7 years for tax and accounting purposes. You may request deletion of your account and associated data at any time, subject to our legal retention requirements.

10 Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.